Shipping policy

Shipping Policy

Thank you for shopping at My Dream Weaver! We're committed to providing you with a seamless shopping experience from browsing to delivery.

Order Processing Time 
All orders are processed within 1-3 business days (Monday through Friday, excluding weekends and holidays) after receiving your order confirmation email. During peak seasons or promotional periods, processing may take 3-5 business days.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates 

Domestic Shipping (United States) 
- Standard Shipping: 5-10 business days - $5.99 
- Expedited Shipping: 3-5 business days - $12.99 
- Express Shipping: 1-3 business days - $19.99 
- FREE Shipping: 5-10 business days - On orders over $50 

International Shipping 
We currently ship to: Canada, United Kingdom, Australia
- Standard International:  10-21 business days - Starting at $14.99 
- Expedited International:  7-14 business days - Starting at $24.99 

Shipping costs are calculated at checkout based on weight, dimensions, and destination. 

Shipping Locations   
We proudly ship to:

• United States (all 50 states)  
• Canada  
• United Kingdom  
• Austria  
• Belgium  
• Bulgaria  
• Croatia  
• Cyprus  
• Czechia  
• Denmark  
• Estonia  
• Finland  
• France  
• Germany  
• Greece  
• Hungary  
• Ireland  
• Italy  
• Latvia  
• Lithuania  
• Luxembourg  
• Malta  
• Netherlands  
• Poland  
• Portugal  
• Romania  
• Slovakia  
• Slovenia  
• Spain  
• Sweden  
• Australia  
• New Zealand  
• Antigua & Barbuda  

We do not ship to:  P.O. boxes, APO/FPO addresses, or countries not listed above.

For questions about shipping to other locations, contact us at support@mydreamweaver.store.

Order Tracking 
Once your order ships, you'll receive an email with a tracking number. Track your package using these links:
- USPS: https://tools.usps.com/go/TrackConfirmAction
- UPS: https://www.ups.com/track
- FedEx: https://www.fedex.com/fedextrack/

Multiple Item Orders 
If your order contains multiple items, they may ship from different locations or in separate packages to ensure the fastest delivery. You'll receive separate tracking numbers if this occurs. All items from the same order will be shipped within the same business day whenever possible.

Shipping Delays 
While we make every effort to deliver within estimated timeframes, occasional delays may occur due to:
- Severe weather conditions
- Carrier delays or operational issues
- Customs processing (international orders)
- High volume seasons (holidays, sales events)
- Incorrect shipping address

We appreciate your patience during these times. For urgent concerns, contact us at support@mydreamweaver.store.

Lost, Stolen, or Missing Packages 
My Dream Weaver is not responsible for lost or stolen packages confirmed to be delivered by the carrier. To prevent issues:

1. Ensure your shipping address is correct at checkout
2. Consider adding delivery instructions for secure placement
3. Request a signature confirmation for high-value orders

If your package shows "delivered" but you haven't received it: 
1. Check with household members, neighbors, or building management
2. Look around your property (porch, garage, mailbox, side doors)
3. Wait 48 hours - carriers sometimes mark packages delivered early
4. Contact your local post office with your tracking number
5. If still missing after 5 business days, email us at support@mydreamweaver.store 

We'll work with the carrier to initiate an investigation and assist however we can.

Incorrect or Undeliverable Addresses 
Please double-check your shipping address at checkout. We cannot modify addresses after an order ships. If you enter an incorrect address:

1. The carrier will attempt delivery to the address provided
2. If undeliverable, the package may be returned to us
3. Reshipping fees ($5.99) will apply for returned packages
4. Contact us immediately if you notice an error after ordering

Customs, Duties & Taxes (International Orders) 
International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the customer's responsibility.

We cannot:
- Calculate these charges in advance (they vary by country)
- Pay these fees on your behalf
- Refund orders due to customs fees

For more information, contact your local customs office.

Holiday Shipping Schedule 
Please allow extra processing and delivery time during these peak periods:
- Black Friday/Cyber Monday:  +2-4 business days
- Christmas Season (Dec 1-24):  +3-8 business days
- New Year:  +1-2 business days
- Other major holidays:  +1-2 business days

We'll announce specific holiday shipping deadlines on our website and social media.

Special Handling Items 
Some items in our variety store may require special handling:
- Fragile items:  Packed with extra care and marked "Fragile"
- Oversized items:  Additional shipping fees may apply

Contact Our Shipping Team 
Email:  support@mydreamweaver.store 
Phone:  +1 (268) 728-1651
Hours:  Monday-Friday, 9:00 AM - 9:00 PM AST
Response Time:  Within 24 business hours

For Urgent Shipping Inquiries: 
Please include your order number and tracking information in your message for faster assistance.

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Last Updated:21/01/2026 
My Dream Weaver reserves the right to update this shipping policy at any time.